If a LowerFilters value is listed on the right side of the Registry Editor window, select the LowerFilters value and press the Delete key. Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. If the drive name still does not appear , replace the cable, the drive, or have the computer serviced. If you are using a desktop computer with BIOS version 6 or less running Windows 7 Turn off the computer and wait five seconds. HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer. Be careful not to dislodge other cables.

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For more information about removing the battery, refer to the HP support document Removing and Replacing the Battery. Continue to the next step.

Resetting the power on computers running Windows 7 Under certain conditions the drive might lose communication with Windows, even after restarting Windows. I paviilion Norton Internet Security with live update, and have yet to have any virus issues. Step 3 Replace the service door. HP support could not help, nor did the Fix-It programs work.


CD/DVD drive not detected in HP Pavilion dv6000 notebook after upgrading to Windows 7

You might have to restart the computer. Uninstall or change a program. However, serious problems might occur if you modify the registry incorrectly.

Reinstalling disc recording software in Windows 7 Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive. Europe, Middle East, Africa.

HP PCs – CD/DVD Drive Is Not Detected (Windows 7)

Make sure you have selected this exact key name. If the troubleshooter detects problems, follow the instructions to fix the problem. Do not remove a component from its protective packaging until you are ready to install it. The edges of metal panels can cut skin.

HP PCs – CD/DVD Drive Is Not Detected (Windows 7) | HP® Customer Support

Press and hold the power button for 5 seconds to turn off your computer completely. Use these steps to troubleshoot this condition. If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value, and press the Delete key. The Virtual Agent is currently unavailable.

Click Accessories, and then click Run. Turn on the computer and wait for Windows to start. DVD drive does not work as expected on a computer. For any other error, refer to the information that is provided with the error code.


Message 6 of The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go. If the drive name appearsthe drive is recognized by the BIOS and should also be recognized by Windows.

Javascript is disabled in this browser. Thank you fof help This thread is locked. Asia Pacific and Oceania. If the drive is still missing after using the troubleshooter, continue to the next step. On the Edit menu, click Delete.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support

Be careful not to slide skin along any interior metal edge of the computer. I went into the system registry but I could not find any upper or lower filters maybe I’m looking in the wrong place. If drive name is shown with a rlm icon the drive icon is marked with an arrow pointing downthe drive has been disabled.